SIP Trunking
Manage your company's communications with SIP trunks, the evolution of telephony that replaces traditional lines with Voice over IP (VoIP).
With unlimited capacity for simultaneous channels, this solution offers savings, efficiency, and scalability for businesses looking to improve customer service and adapt to the digital world.
What is a
SIP Trunk ?
SIP Trunks are telephone lines that work over the internet using the SIP protocol. A SIP trunk is a communication connection that links to the public telephone network to provide one or more voice channels bidirectionally (incoming and outgoing calls), so they can be associated with virtual DID Numbers and can also be connected to virtual PBX, physical telephone systems, and call centers.
How does a SIP Trunk work?
The SIP trunk link works by converting voice calls into digital data packets that travel over the internet, replacing traditional telephone lines and allowing online calls to be made more economically and flexibly. The operation of a SIP trunk is based on two fundamental protocols:
Session Initiation Protocol (SIP)
It is the orchestra conductor, it is in charge of initiating, maintaining, modifying and terminating VoIP calls.
Real-Time Transport Protocol (RTP)
RTP is what transports the voice itself. Once SIP has established the connection, RTP is responsible for packaging your voice into data and sending it over the Internet in real time.
Once SIP has established the connection, RTP is responsible for packaging your voice into data and sending it over the Internet in real time.
How does the SIP Trunk work step by step?
The step by step process occurs as follows:
Voice to digital data conversion
Through VoIP (Voice over IP) technology, calls are transformed into data packets..
Transmission over Internet
These packets travel through the network, avoiding the use of the traditional PSTN (Public Switched Telephone Network)..
Interconnection with the public network (PSTN)
The SIP trunk provider routes the data to fixed or mobile numbers on the PSTN, ensuring global connectivity.
SIP session establishment
The SIP protocol manages in real time the initiation, maintenance and termination of each call..
Boost your business with a SIP TRUNK
The evolution of business telephony
When is it convenient to implement a SIP Trunk in your business?
It is convenient to implement it when you want to modernize your communications and leave behind the limitations of traditional lines. The most common scenarios are:
High call volume
If your business makes or receives many calls, SIP trunking significantly reduces costs.
You need scalability
Adjust the capacity of simultaneous channels in real time, according to demand.
You seek digital transformation
Ideal for companies migrating to VoIP solutions and cloud communications.
Troncal SIP vs Telefonía Análoga
Muchas empresas comparan ambas opciones para entender el impacto en productividad, calidad y costos.
SIP Trunk
Modern, flexible and scalable
- Fast installation.
- Works with internet connection.
- Significant cost reduction.
- Highly scalable (channel increase).
- Integration with CRM, messaging and video.
Analog Telephony
Traditional and limited
- Installation delays.
- Uses traditional telephone lines.
- Limited scalability.
- Expensive to scale and potentially obsolete.
Benefits of
SIP Trunking
for businesses
The main benefits of SIP trunk for businesses include:
Below are the most important benefits of SIP Trunking for businesses.
Cost savings
By leveraging the Internet infrastructure, maintenance costs and traditional lines are eliminated, resulting in real and constant savings.
Immediate scalability
You can increase or decrease the number of communication channels according to your business needs, without complications.
Global Presence
Access local and international numbers without needing to be physically in each country.
Unified communication
Allows you to manage calls, video conferences and messaging in one place, improving productivity.
High reliability and continuity
Offers stable and secure communications, even in high-demand moments, ensuring your company never loses contact with clients or partners.
Start working with our SIP Trunk solution
Instantly, no contracts, no commitments
Frequently Asked Questions
Resolve common doubts about SIP Trunk and how to implement it in your company.
What do I get with the SIP trunk service for my company?
With the SIP trunk service you will get a link that will allow you to connect our telephone service with your telephone system, plant or call center to make or receive calls with SIP connection at low costs, and with the number of simultaneous channels as required.
Our connection is through IP address authentication, or by username and password if you do not have an established IP address.
How do I get a free trial?
It's very easy, fill out the contact us form and request a free trial or demo to test the quality of our service.
We normally deliver a sip trunk for outgoing calls with a small balance sufficient to make several calls.
What are the per-minute prices for outgoing calls?
We only have high quality call sip trunks.
We manage minute plans that vary according to the destination country. Another factor that influences the cost per minute is the quantity, please contact us for more information.
Can I associate one or more DID numbers to a SIP trunk?
Yes, to receive calls you can associate one or several virtual numbers (DIDs), and even from different destinations on the same outgoing call trunk. Both channels (incoming and outgoing) will be used independently on the same trunk.
You can check the cost of each virtual number you want to associate here.
What do I need to start using the SIP trunk service?
To start using the service you need the following:
- Create a sip account and buy a minute plan that will be used on the trunk.
- A physical telephone system or plant with SIP connection.
- An IP address, if IP authentication is required.
- Internet connection, preferably broadband.
- Computers or smart mobile devices to make or receive calls.
What if the contracted minutes in the plan run out?
No problem, you can request from your sales advisor an additional package of minutes or increase the contracted plan. The important thing is that you do not lose continuity in the service.
If you need help choosing the right plan, we guide you step by step.