Cloud-Hosted Virtual PBX
The new era of communications has arrived.
Replace your old telephone system with a cloud-based telephone exchange or Virtual PBX.
What is a Virtual PBX or Cloud PBX?
A Virtual PBX or Cloud PBX is a web-based software telephone exchange that works synchronously with IP phones, SIP trunks, and DID numbers. This cloud-based telephone system allows businesses to manage and route incoming and outgoing calls through an online platform using IP communications or internet telephony. This way, you can have multiple extensions, create personalized welcome messages, hold music, and other business telephony features without needing to purchase expensive hardware.
How does a Virtual PBX work?
A Virtual PBX or virtual switchboard allows you to efficiently and centrally manage a company’s communications. Calls come in to a virtual number and can be redirected to multiple extensions or forwarded to other phone lines according to the established menu or automatic receptionist. Through an online web panel or portal, administrators can configure features such as call routing, call recording, voicemail, queues, call forwarding, etc. Additionally, they can add or remove users in real-time, assign phone numbers, and monitor system performance.
Virtual PBX: Virtual telephony that offers a professional image to your company
In the business world, first impressions count, and virtual telephony plays an important role in how customers perceive your company. When your customers call your Virtual PBX phone number, it’s essential that they hear a voice that conveys professionalism and attention to detail from the first contact. This is achieved through a tool called Virtual Receptionist or IVR, which allows you to add personalized welcome messages that can be assigned according to needs such as: Hold music, Schedule management, Call transfers, or voicemail.
virtual switchboard to receive calls from PC and IP phones over the internet
Benefits of Virtual PBX for Businesses
Our Virtual PBX will allow you to communicate like large companies do, but with a small budget. Getting a Virtual PBX means saying goodbye to difficult on-premise telephony maintenance systems. It will also help you grow, innovate, improve your sales and customer service. Below we mention the most important benefits of a cloud PBX for businesses:
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Savings
Virtual PBX doesn’t require physical infrastructure for your trunks, which allows you to save on your phone bill.
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No Investments
Virtual PBX doesn’t require installations, maintenance, or specialized technical staff, because it’s in the cloud.
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Scalability
A Virtual PBX can adapt to any company’s growth quickly and without complications.
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Free Calls
Calls between Virtual PBX extensions are free, no matter where you are.
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Functionalities
A virtual PBX with multiple functionalities that adapt to any company for call management.
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Mobility
Make and receive calls on any device (computers, smartphones, tablets, or IP phones), wherever you are.
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Main functionalities of your Virtual PBX
conference icon between pbx users call recording icon of a pbx world icon indicating geolocation of cloud communications phone icon using virtual numbers to receive calls Conference Call Recording Multi-location Virtual Numbers automatic receptionist icon used in cloud switchboards icon indicating use of multiple devices in cloud pbx icon indicating voicemail use in the cloud icon referring to call waiting in a telephone exchange Auto Attendant Multi-device Voicemail Call Queues icon indicating use of extensions in virtual pbx icon for recording welcome greetings for IVR icon for call forwarding or response rules in pbx group calling icon within a virtual switchboard Extensions Greeting Recording Response Rules Group Calling
A multi-device Virtual PBX to make and receive calls
Your Virtual PBX will work anywhere in the world, you just need an internet connection to manage your calls using multiple devices. For example, it’s now very easy to receive or make calls from a laptop, tablet, or smartphone, simply by downloading a Softphone App. This App will function as an internal extension within your PBX network no matter if you’re in another city or country. You can also configure extensions on IP phones; these devices work with internet and can be moved to different locations.
Answer your PBX calls with an extension on your PC
A Virtual PBX with cloud extensions that will allow you to answer or make your calls no matter where you are, in the comfort of your laptop. You just need to be connected to the internet and download a Softphone App on your computer. It’s also possible to answer your calls in your WebRTC portal, logging in with your username and password where you’ll find an integrated softphone to make or receive your calls, as well as call queries, prices, assigned virtual number and more.
Answer your PBX calls with an extension on your PC
A Virtual PBX with cloud extensions that will allow you to answer or make your calls no matter where you are, in the comfort of your laptop. You just need to be connected to the internet and download a Softphone App on your computer. It’s also possible to answer your calls in your WebRTC portal, logging in with your username and password where you’ll find an integrated softphone to make or receive your calls, as well as call queries, prices, assigned virtual number and more.
Answer your PBX calls with an extension on your Smartphone
Your Virtual PBX also allows you to have an extension on your smartphone. Download the Softphone application for iOS or Android on your smartphone and start making calls to other extensions no matter where you are, and you can also make calls outside the network to local or international destinations depending on your contracted plan.
It’s important to have a stable connection on your smartphone to get a better experience in terms of call quality.
Answer your PBX calls with an extension on your Smartphone
Your Virtual PBX also allows you to have an extension on your smartphone. Download the Softphone application for iOS or Android on your smartphone and start making calls to other extensions no matter where you are, and you can also make calls outside the network to local or international destinations depending on your contracted plan.
It’s important to have a stable connection on your smartphone to get a better experience in terms of call quality.
Answer your PBX calls with an extension on your Business Phone
These are phones designed to work with IP PBX at the enterprise level and are also known as SIP phones or VoIP phones. These phones support voice transmission over the internet, or better known as Voice IP or VOIP technology. IP phones come in different models and their choice will depend exclusively on each user’s needs due to the number of features they have such as call transfer and conferencing, contact directory, call waiting and many more.
Answer your PBX calls with an extension on your Business Phone
These are phones designed to work with IP PBX at the enterprise level and are also known as SIP phones or VoIP phones. These phones support voice transmission over the internet, or better known as Voice IP or VOIP technology. IP phones come in different models and their choice will depend exclusively on each user’s needs due to the number of features they have such as call transfer and conferencing, contact directory, call waiting and many more.
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Frequently Asked Questions
Why should I use a virtual pbx in my company?
How to get started?
How long does the service installation take?
What functionalities does a Voice to Phone virtual pbx offer?
How many extensions can I have in my virtual pbx?
Can I use the same number from my current phone line?
Are extensions free?
Do I need to buy IP phones to use the Virtual PBX?
What payment methods do you accept?
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